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Ensure you feed envelopes correctly to help prevent feeding problems.
If you don't hold the envelope against the back wall it can skew. A skewed envelope can either exit the device with no postage applied or cause a jam. The message Clear Paper Jam appears. This could deduct funds. Even a minor skew that may be difficult to see can cause a jam.
Using a can of non-flammable compressed air, blow on the feed deck on the left side and work toward the transport deck on the right side of the device. Make sure to remove all the dust and debris.
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UPDATED: 01 May 2024