Purchase Power (which allows for payments after use) will be replaced with our new Pay As You Go option. Our existing PrePay option will see improvements which have been driven by client feedback.
If you switch from Purchase Power to Pay As You Go, payment will now be collected by Direct Debit each time you print shipping labels or add funds to your franking meter. You will receive an itemised invoice against each Direct Debit payment.
If you are switching from Purchase Power or an existing PrePay account to the new PrePay system, an invoice will now be generated each time payment is needed to replenish your Agreed PrePay Balance.
No, there will be no changes to your other agreements held with Pitney Bowes. This is an amendment to the Terms and Conditions for your postage account only.
No, Clients can continue to have multiple meters against one Postage account. All meters associated to the existing account will be moved across automatically.
Yes, we will send confirmation of your new account number prior to the change of account. Your new account will automatically be added to your Pitney Bowes online portal (Your Account) if you are already registered.
We are simplifying our charges for adding funds to your franking machine to:
Direct Debit payment method: £8.75 + VAT
Bank transfer payment method: £13.00 + VAT
No. If you have already opted for Paperless Billing, any new invoices will still be visible online within Your Account. Notifications will continue to be sent to you electronically.
Note: If you currently receive a paper invoice, a £5 + VAT paper charge applies.
For Your Account assistance click here
There are no changes to the below information:
- Our bank details: can be found here
- Registered address: Pitney Bowes Limited, Registered Office: 5 Churchill Place, 10th Floor, London, E14 5HU
- Remittance email: [email protected]
- Company Reg Number: Registered in England No. 182037
- Vat Number: VAT Reg No. 213329300
- Direct Debit Reference: No change
UPDATED: 2 April, 2025