"No Services found" message in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise
The message "No Services found" may be caused by the uBlock Origin browser extension.
Products affected: PitneyShip™, PitneyShip™ Pro, PitneyShip™ Enterprise
Issue
When trying to select Rates and Services, the message "No Services found" appears instead of the list of rates and services.
Cause
A web browser extension called uBlock Origin may be blocking the carrier rates and services from being returned.
Resolution
Disable the uBlock Origin extension in your browser while using PitneyShip, PitneyShip Pro, or PitneyShip Enterprise. Check with your IT department if needed.
UPDATED: November 03, 2023