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New USPS® meter technology standards are in effect as of June 30, 2024.
Check your meter compliance
Welcome to Pitney Bowes Contact
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Product Help
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Billing & Financials
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Your Account Portal
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Product Management
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Postage
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Popular Search Topics
Information on all the upcoming postage regulations
Paying and transferring postage funds, postage balances and setting up alerts
Find the latest postage rates, update instructions, and our confirmation tool to verify rates.
Learn how to resolve a "Waste Tank Full" or "Waste Tank Near Full" message on your meter
Explanation of Invoices, fees and transaction charges
Printing labels, stamps, envelopes, and other items
Product Help
Common error codes, error messages, and troubleshooting problems
Configuring product features and settings
Mailing and shipping procedures, requirements, classes, and carriers
Printing labels, stamps, envelopes, and other items
Viewing transaction history, running reports, and cost accounting
Installing or reinstalling products and parts such as ink and printheads, downloading drivers
Upkeep of equipment
Connecting products to Pitney Bowes, the internet, and other products
Managing incoming mail and packages, including lockers
Billing & Financials
Payment option details, request a credit or refund
Explanation of Invoices, fees and transaction charges
Download W9 forms for any Pitney Bowes account
Changes of address, company name or company ownership
Your Account Portal
Modify setting of your online profile such as changing password and security question
Create on online profile, grant online access to another person in your organization
Set up or modify the notifications sent to your email address
Product Management
Removing and transferring funds
Terms and Conditions, contract information
ValueMax Rewards program
Ordering or returning supplies
Postage
Adding or refilling postage, checking your postage balance
Information regarding USPS postal rate changes and how to update your products
Paying and transferring postage funds, postage balances and setting up alerts
Steps to run historical postage usage reports and trend analysis
Account & Product Support
Find help with your accounts and products or connect with us with your preferred channel.
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Live agents are available Mon - Fri, 8am - 8pm ET
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Package Tracking
Get answers to frequently asked questions.
