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Envelope Messaging is a feature that allows you to choose from a range of pre-made artwork, or to create return addresses or customised logos to print on envelopes alongside postal franks. A common usage of the service is for you to print your own company logo or a return address. On some franking machines you can actually print both a graphic and a return address at the same time.
Use the My Graphics feature within your account to choose the artwork type, upload images, manipulate the size and orientation, and preview the final result before submitting it to be reviewed, and subsequently added to your franking machine for printing.
To use the Envelope Message service, you must have a Pitney Bowes online account. If you do not yet have an account, see Registering for the Pitney Bowes Your Account portal.
Please follow these guidelines before creating your envelope message:
Once you have created your envelope message you need to download it onto your franking machine. Select your franking machine model to see the download instructions.
Note: SendPro Mailstation (HW20) automatically downloads updates as they become available. Your envelope message will become available to use after a few minutes.
In order to print your envelope message you need to select it on your franking machine. Select your franking machine model to see how to select it.
If you want to print your envelope message all of the time, save it as a preset or job. Select your franking machine model to see how to save it.
Note: The SendPro Mailstation can only store classes of mail, for example 1st Class Letter, in a preset. It cannot store envelope messages.
UPDATED: 13 June 2024