Unable to delete or cancel ship requests in SendSuite Live
Learn how to resolve the inability to delete or cancel ship requests in SendSuite Live.
Products affected: SendSuite® Live
Issue
When you select delete or cancel a ship request in SendSuite® Live, nothing happens.
Cause
The request filtering rules are not correct.
Resolution
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.
UPDATED: June 03, 2021