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Changing your postage payment method in SendPro Online

You can view or change the payment method you use for USPS postage in SendPro Online. Only users with the role of Admin can access this information.
Products affected: SendPro® Online, SendPro® Mailstation

You may be able to change the payment method you use for USPS shipping and postage in SendPro Online.

  • If you use a credit card, you can update your credit card information as needed in SendPro Online using the instructions below.
  • If you use a Line of Credit (Purchase Power) or a Deposit Account (Reserve Account) and wish to change your payment method, or if you use a credit card and wish to change to a Line of Credit (Purchase Power) or a Deposit Account (Reserve Account), please chat with us.

Only users with the role of Admin can perform this procedure.

  1. Select your USPS postage balance in the upper right from any screen, or in the USPS tile on the Home screen.
    Postage balance on Home screen
    Note: If you do not see the + sign next to your postage balance, then you do not have an Admin role. Contact your SendPro Admin.
  2. The Add Postage screen shows the payment method being used.
    Add Postage screen
  3. (Optional) To update the payment method, select the Change link next to the payment method.

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Eligibility subject to credit approval and customer verification. This is not a commitment to lend, and this does not create, and is not intended to create a legally binding obligation on either of us. Program, rates, Terms & Conditions are subject to change.

Banking products and services are provided by The Pitney Bowes Bank, Inc., Member FDIC. Pitney Bowes, Pitney Bowes Bank, and the Corporate logo are trademarks of Pitney Bowes Inc. or a subsidiary. All other trademarks are the property of their respective owners. Pitney Bowes Bank is state chartered and located in Salt Lake City, Utah.

UPDATED: June 17, 2024