Requesting a USPS stamp refund in SendPro Online

You can request a refund up to 60 days from the date on which you printed a USPS stamp.
Products affected: SendPro® Online

You can request a refund up to 60 days from the date on which you printed a USPS stamp.

  • When you request a refund for a USPS stamp, the postage amount is credited to your postage balance once approved.
  • Stamp refund requests can take up to 5 business days to be approved.
  • If you are using a US government account, you cannot request a refund for stamps.
  1. From the menu at the top, select History > Request a Refund.
    Request a Refund on History menu
  2. Select the USPS Stamps tab. The USPS stamps that are eligible for refund are shown.
  3. Select the transaction for which you wish to request a refund.
  4. Select Request Refund.
  5. Verify the information.
  6. Select Submit Refund Request.

UPDATED: January 05, 2024