"We saw the value in Pitney Bowes Shipping 360 platform because it was a one-stop-shop with impressive technology. We know that combined with the service and support, it was the way to go.”
When a major sports entertainment company had outgrown its headquarters building, they moved to a new, state-of-the-art facility. The company decided to redesign their shipping, mailing, receiving and tracking processes from start to finish. They needed a fully integrated digital process with the efficiency, visibility and scalability to easily adapt to changing needs.
With Shipping 360®, the client was able to eliminate manual processes and achieve greater visibility and accountability in one centralized solution.
Learn how our client transformed their sending , receiving and delivery processes with the suite of applications on the Shipping 360 platform
PitneyTrack® Inbound helps manage the growing volume of inbound packages and enhances accountability. It generates unique barcodes to track intradepartmental mail, while user-friendly handheld devices ensure a well-documented chain of custody as mail and packages move throughout the organization.
"Gaining accountability and chain of custody is so important. I am focused on so many other things that removing those manual processes, is so incredibly helpful.”
For secure, convenient package delivery, four ParcelPoint Smart Locker banks were installed throughout the building to handle packages and interdepartmental mail. With signature and photo capture, the client can always verify deliveries. They even reserved one locker column for employees and visitors to temporarily store personal items while in the office.
“In this hybrid work environment, remote employees or even employees who travel often, will receive a notification that their package arrived. They can come pick it up at their leisure. It could sit there for 20 days, but they always know that their package is safe."
They chose PitneyShip® for outbound package management, accessing FedEx®, UPS®, and USPS® in one app. Their remote employees can ship from anywhere, eliminating reliance on the mail center. PitneyShip also offers visibility into shipments. The mail center now can see every piece that was sent out and who sent it. PitneyShip has simplified the way we send Certified Mail® with cost-saving electronic return receipts.
“Our Tax Department uses PitneyShip for their Certified Mail, saving time and money by generating their own labels versus manually sending green cards. They have their own scale and have ability to track their own packages and signatures."
As a longtime Pitney Bowes postage meter customer, the company upgraded to the SendPro® MailCenter 3000.
Now the rate updates take no time at all so the team always has the most up-to-date rates. The team is also able to save settings for common job types, which helps them reduce the mail processing times to about 30 minutes per day.
“Now all we do is select the job type and the MailCenter does the rest.”
PitneyAnalytics®, the reporting and analytics application, gives them full visibility into their mailing, shipping and receiving operations, eliminating the need to manually create daily logs and simplify reporting on inbound volume and their shipping and mailing spend.
“I can have the reports with the necessary information programmed to be sent to my supervisor automatically each week.”
With the Shipping 360 platform, our client has modernized their mail center with the full suite of sending and receiving applications that help optimize performance with seamless integrations, providing full visibility into their operations.
