Error E16 on the DI200 and Relay 1000

Check for obstructions in the paper path to resolve error E16.

Products affected: DI200™, Relay™ 1000

Issue

Error E16 displays and the DI200 and Relay 1000 does not run.

Cause

There is a material jam between feeder B and C.

Resolution

Check for obstructions in the paper path:

Open jam releases E and D and remove any material.
Close the jam releases and press Trial Piece.

UPDATED: 15 June 2023

Email

Report an issue from your inbox.

0800 748 639

Mon – Fri, 8am - 5pm (Ex. Public Holiday)