Add or Update a Purchase Order Number

Learn how to add or amend existing Purchase Order numbers across billing accounts

It is a client's responsibility to provide a purchase order number before an invoice generates. If a Pitney Bowes invoice remains unpaid due to an incorrect purchase order number, this may result in fees or a hold being applied to your account.

Purchase and Supply Invoices

Please advise us of this at the point of sale so we can have a purchase order number quoted on supplies or purchase invoices. If ordering supplies online, you are able to add the purchase order number before confirming the order.

Recurring invoices

To add a recurring purchase order number against invoices such as postage, rentals, or lease transactions: email your account number and Purchase order number to [email protected], including a subject line, update a purchase order number.

Note:

• Once allocated, recurring Purchase Order Numbers will remain on the account and invoices until we are notified of any changes.
• Include an expiry date when raising your request if a Purchase Order should only remain on your account for a specific time frame.

Updating an Incorrect Purchase Order Number

To have an invoice re-issued with an updated purchase order number, email the invoice number and purchase order number to [email protected], including a subject line, update a purchase order number.