Setting up a wired network connection on the SendPro C Lite, SendPro C
Use a network cable to connect your device to the Pitney Bowes Data Centre with a wired connection.
Products affected: SendPro® C Lite, SendPro® C (2H78, R2H78)
Use a network cable to connect your device to the Pitney Bowes Data Center.
Choose the connection type
SendPro C Lite, SendPro C supports 2 connection types:
DHCP is the most common connection type. Choose DHCP if you are unsure which connection protocol to use or contact your IT department for advice.
DHCP
- Tap Settings.
- Tap Wired.
- Select DHCP.
- Tap Connect.
- If it does not connect, unplug the power cord.
- Wait 30 seconds. The screen should turn off after 10 seconds.
- Plug the power cord back in directly into a wall outlet.
- Quickly tap and release the power button to turn the device back on.
- Tap Settings.
- Tap Wired (Ethernet).
- Tap DHCP.
- Tap Connect.
Static
- Tap Settings.
- Tap Wired.
- Select Static.
- Contact your IT department to obtain the settings you will need to enter for your device. The values needed are:
- IP Address
- Netmask
- Gateway
- DNS Address.
- Enter the settings you obtained in step 2 for the IP Address, Netmask, Gateway, and DNS Address in the corresponding fields.
- Tap Connect.
- If the device fails to connect, remove the network cable from the back of the device.
- Tap Connect. Wait for the attempted connection to fail.
- Plug the network cable back in.
- Delete the values in the IP Address, Netmask, Gateway, and DNS Address fields.
- Enter the IP Address, Netmask, Gateway, and DNS Address that you obtained in step 2.
- Tap Connect.
If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes.
UPDATED: 18 September 2023
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