Cleaning the moistener brush and wick assembly on the SendPro C Lite, SendPro C
Clean the moistener brush and wick if the moistener tank is full and your envelopes are not sealing properly.
Products affected: SendPro® C Lite, SendPro® C (2H78, R2H78)
Clean the moistener brush and wick if the moistener tank is full and your envelopes are not sealing properly.
- Unscrew the plastic thumbscrew under the moistener base.
- Lift the moistener brush assembly off the top of the moistener base.
- Turn the assembly over and slide the moistener brush out of the holder.
- Locate the wick on the moistener base.
- Remove the metal grate and wick from the moistener base.
- Clean the brush and wick with water and rinse thoroughly.
- Place the wick back in the metal grate and replace the grate in the moistener base.
- Slide the moistener brush back into the holder.
- Replace the moistener brush assembly on top of the moistener base and secure with the plastic thumbscrew.
- If your envelopes still are not sealing properly, you can order a Moistener Replacement Kit (part number 621-8) via https://www.pitneybowesdirect.co.nz
UPDATED: 10 July 2023
Contact Us
Email
Report an issue from your inbox.
0800 748 639
Mon – Fri, 8am - 5pm (Ex. Public Holiday)