Downloading an envelope message on the DM50, DM55

Envelope Messaging is a feature of Pitney Bowes franking machines that allows you to choose from a range of pre-made artwork, or you can create customised logos to print on envelopes alongside postal franks. A common usage of the service is for companies to display their own company logo alongside a return address.

You must download your envelope message onto your franking machine to print the message on your mail. 

1. Ensure that your system is connected via SmartLink™ or via PC Meter Connect, in order to communicate with the Pitney Bowes Data Centre.
2. Press Funds.
3. Press Review (down) until you reach Check Balance Available.
4. Press Enter/Yes.
5. The franking machine will connect to the server. Once Prepaid balance appears, press Enter/Yes.
6. Press No when Refill Postage? appears.
7. If there is an update available, you will see the prompt Software Update required please wait. Press Enter/Yes and follow the prompts to download the update. If no updates are installed, the franking machine is already fully updated.

Related topics

• Selecting an envelope message
• Uploading a new Envelope Message on the DM Series, SendPro C and Connect+ Series
• DM50/DM55 Install Guide