Setting up your own tablet when using Smart Access Management

If you are setting up your own tablet to use with the Pitney Bowes Kiosk app for the first time, follow these instructions.
Products Affected: Smart Access Management®

If you are setting up your own tablet to use with the Pitney Bowes Kiosk app for the first time, follow these instructions.

  1. Before you begin
  2. Download the Pitney Bowes Kiosk app from Google Play
  3. Registering the tablet in Smart Access Management
  4. Pairing the tablet app with Smart Access Management

number-1 Before you begin

The tablet must meet or exceed the minimum specifications:

  • Android operating system: v8.1 Oreo
  • Display resolution: 1200 x 1920 pixels
  • Screen size: 10.5"
  • Memory: 3 GB
  • Storage: 32 GB

For printing, only the Brother QL-820NWB printer is supported. Important: Ensure that the printer and tablet are paired using Bluetooth.

number-2 Download the Pitney Bowes Kiosk app from Google Play

  1. Use your tablet to visit Google Play.
  2. Search for the Pitney Bowes Kiosk App.
  3. Download the app. The app will appear on your tablet.
    Kiosk app
  4. Launch the app and the QR code below appears.
    Pitney Bowes Kiosk app

number-3 Registering the tablet in Smart Access Management

  1. On your computer, sign in to the Smart Access Management website.
  2. Select Settings > Product Registration.
  3. Click Add Product.
  4. Select the location where the tablet will be used from the menu.
  5. Add a name for the tablet in the Display Name field.
  6. Add the serial number of the tablet.
  7. Click Add.

number-4 Pairing the tablet app with Smart Access Management

  1. On your computer, sign in to the Smart Access Management website.
  2. Select Settings > Product Registration.
  3. Click the + icon next to your tablet.
    sam-register-product
  4. A QR code appears on your computer. This code lasts five minutes.
  5. Launch the Kiosk app on the tablet.
    Kiosk app
  6. Tap Scan QR code to activate the camera.
  7. Tap Allow.
  8. Tap While using the app.
  9. Tap Allow.
  10. Scan the QR code from your computer. Registration Complete appears briefly.
  11. If necessary, review and accept the terms and conditions.

UPDATED: 24 May 2024

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