Tape Transport error on the SendPro C Auto
Remove the stuck tape from the device if Tape Transport error appears.
Products affected: SendPro® C Auto (7H30A, R7H30A)
Issue
"Tape Transport error" appears and you cannot print tapes.
Cause
A tape is stuck in the device.
Resolution
- Remove the tapes from the tape slot.
- Turn the paper jam lever clockwise to drop the deck and remove the tape.
- Turn the jam lever back to the locked position.
- Replace the tapes in the tape slot on top of the feeder. Make sure the printable side faces to the right (toward the touchscreen). Tap Tape to continue.
UPDATED: 29 February 2024