Installing an external scale on the SendPro C
Install an external scale if you send large volumes of mail such as parcels and packages.
Products affected: SendPro® C (2H30, R2H30, 7H30C, R7H30C)
Use an external scale if you send large packages or parcels. External scales have a larger weight capacity for heavier items.
- If you are using the scale that is located on top of the device, remove the scale by lifting it off.
- Fix the blanking plate on the device where the scale was located.
- Tap Settings.
- Scroll down and tap Scale Installation Guides.
- Swipe to the left and select the scale you are installing.
- Tap Continue.
- Following the on-screen instructions. Swipe to the left and unbox the scale.
- Position and level the scale. The scale has a level bubble under its lid. Ensure the bubble is within the circle of the level bubble by adjusting the round feet of the scale.
- Connect the large end of the USB cable into the device. Connect the other end into the scale.
- Tap Continue.
- Tap Verify.
- Tap Got It.
- Tap Envelope Printing.
- Tap Weight, then tap Scale.
- Place the mail on the scale.
- Tap Apply.
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UPDATED: 18 October 2023