Change of Location or Billing Address

Learn how to update the physical location or billing address of your products and subscriptions.
  1. Create a new email to [email protected].
  2. In the body of the email include the following:
    • Your account and contract or customer number
      • Note: Include all account and contract numbers that require the address change.
    • Company name
    • Contact name
    • Contact phone number
    • Current address
    • New address
  3. Send the email to [email protected].
  4. A representative will assist with completing your request.

Important:

  • If the  Austallian business number (ABN) changes, you might need a Novation Agreement. This agreement transfers the original contract to the new business and ensures all parties agree to the new terms.
  •  It can take up to 3 business days for the address to be updated. Invoices generated before the address change will reflect the old address.​​​​​​

UPDATED: 29 November 2024

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