Installing the SendPro C

If you are installing a SendPro C for the very first time, follow these instructions.

1. Before you begin
2. Open the box
3. Unpack the device
4. Install the printhead
5. Install the ink cartridge
6. Connect device to a power source
7. Continue installation steps

Before you begin

Watch this video or follow the instructions below to learn how to install your device.

Before you being installing your new SendPro C, decide how you are going to pay for postage and what type of connection (wired or wireless) you want to use.

Pitney Bowes offers two ways to fund postage for Envelope Printing on your SendPro C:

• A prepaid account with Pitney Bowes or
• A credit account with Australia Post.

You must choose one payment method. You cannot use credit cards.

Choose your connection type

Wired Connections	Take about 10 minutes to set up Require an ethernet port and power outlet.
Wireless Connections	Take about 15 minutes to set up Require access to a wireless network and power outlet.

Open the box

In the box you will find:

1. SendPro C.
2. Scale or Cover.
3. Printhead.
4. Ink Cartridge.
5. E-Z Seal.
6. LAN / Internet Cable.
7. Power Cord.
8. Tape Sheets.

Unpack the device

1. Remove the device and all items from the box.
   
2. Important: Be sure to grab hold of the entire feeder, not just the moistener flap when lifting the device out of the box.
   
3. Do not connect your device to a power source yet.
   
4. Remove all packing materials from the device.
   

Install the printhead

1. Open the cover to access the ink carriage.
   
2. Remove the packing tape from the ink carriage.
   
3. Open the ink carriage guard.
   
4. Unwrap the printhead and remove the protective strip.
   
5. Squeeze the tabs and slide the printhead pegs into the lower set of grooves.
   Important: This step is critical to prevent device damage.
   
   1. Grooves.
   2. Peg.
   3. Tab.
6. Keep squeezing the tabs and push the printhead flush against the wall. The tabs snap outward when you place the printhead correctly.
   

Install the ink cartridge

1. Unwrap the ink cartridge and remove the silver foil strip from the ink cartridge.
   
    
2. Install the ink cartridge and close the guard.
   
   
3. Close the cover.
   

Connect the device to a power source

Connect the device to a power source. Tap the power button.

Follow the installation instructions on the device

1. Wait for the device to start up.
2. Tap Get Started on the touchscreen and continue the installation steps on the screen.
   
3. Tap Got it when you see the message "You're ready to start sending."

Related topics

• SendPro C Installation Instructions
• Adding an account